Showing posts with label Healthcare PR. Show all posts
Showing posts with label Healthcare PR. Show all posts

Wednesday, October 29, 2008

MEDIA and DOCTORS!

Or can we say doctors and media? Any which ways doctor's always Love giving their quotes for various stories which the media often covers. Doctors also love their publicity and they cherish that media knows them by their name. The most important thing which fascinates a doctor is a pic of his case study along with him and story on successful surgery.

The trend of hiring journalists / correspondents specially dedicated to health beat started around 1995s. These correspondents mostly reported human interest stories; they also covered unique case studies / surgeries. Most of these stories require doctors quotes so the story is factually correct.

But interestingly the more quotes start appearing in media on specific diseases / surgeries led to doctors publicity. Readers regarded such doctors as experts in their specialties and start spreading word-of-mouth publicity, thus helping the doctors to gain more patients.

The real boost came when doctors realize this and how it was connected to their business. The doctors also knew ICMRs restrictions for advertisements in Healthcare sector.
What actually started happening is doctors started hiring services of PR Agencies, a new boost in Healthcare scenario!
But when something unregulated starts in any business it leads to lot of chaos.

The important aspect to realize is only publicizing doctors, won't help, it has to be 360 degrees. From free diagnosis camps for patients, to seminars, to doctor patient relation manners & etiquettes training, information articles on diseases and speaking to media on various issues will help in the long run.

Friday, September 19, 2008

Evolution of Healthcare Communications and Public Relations




There was a time, when there were very less no of doctors available to treat patients. But with the growth in economy the number of doctors has increased and the patients numbers has also risen with the rise in new age diseases.
A new attitude among patients has been observed in last couple of years which the doctors never anticipated? The patients now are much more informed. Now, patients do their homework on the aliment they are suffering from, and information technology plays a crucial part in spreading information.

Patients now, are more prone to do a Google on their ailment they are suffering, the best doctor available, advisable treatment and medicines. With the information, patients have become knowledgeable; they now ask the doctor for more information on the ailments, diseases and debate on best possible treatments.

The media for quite sometime observed this trend and launched columns and wellness supplements in there publications. For that matter even TV Channels, Websites, Radio stations have dedicated special shows and sections for the public at large. Most of the issues are related to Health, Wellness, Fitness and diet. Through extensive coverage is given to Health based stories, New technologies in hospitals, successful case studies, Yoga, Wellness columns by eminent doctors, Q & A based columns, etc. These articles often quote expert doctors, and leads to awareness on the doctors expertise.

This phenomenon suddenly gave a boost to Healthcare PR. Healthcare PR professionals often publicize the doctors, treatment and diseases. Well this is for what they are known for. But they also do a lot of other things like
  1. Provide information on wellness
  2. Crisis management of medicines
  3. Information on new diseases and treatments
  4. Creating awareness on existing incorrect policies
  5. Website designing
  6. Doctor's brochure compiling
  7. Promotion of CMEs

There are lots of other aspects where a Healthcare PR professional plays an important part. Healthcare PR professionals have become an intrinsic part in spreading word-of-mouth awareness and pubicing the Doctors Consulting business.