Sunday, March 7, 2010

Why should doctors market themselves?


This is what we say most often as they get references through word-of-mouth publicity.

But only doctor understands the reason behind it. After completing specializing most of the doctors attach themselves to various different hospitals as consultants and start their own clinic. The doctors believe this is the only route they can reach out to patients and market themselves. Well I am afraid as this is just one route of strategy!

There are many other ways of marketing and promoting their own brand and services, here I have tried listing a few which could help:
  1. Peer-to-peer marketing: It is very important for a doctor to inform the GPs and hospitals about services offered. This is from where most recommendations will happen. A doctor’s recommendation is worth more than patients references.

  2. Patients follow-up: Most of the doctors hardly follow-up with their patients well being or enquiring about follow-up visits. Also the charges of follow-up visits should be revised, like doctor charging Rs. 200 on first visit should charge Rs. 20 for follow-up visit and these patients should have different appointment schedule. The doctor can also send a get well card to the patient.

  3. Delivery of medicines: The doctor should tie-up with nearest medical store for delivery of medicines. This will ensure that medicines reach the patients and a service the patients will cherish. This will also benefit the pharma store.

  4. Suggesting medicines: Lot of patients hate taking medicines, the doctor can discuss with the patients and recommend only those medicines which are required. This will also ensure that patients will take the dosage.
There are many ways which can help the medical practitioners to market themselves, but most important is they should be compassionate and humble towards their patients.