Tuesday, January 20, 2015

Outline to help you in designing social media marketing strategy for B2B


B2B organizations have started venturing in social media and content marketing campaigns. Prior planning a social media campaign, B2B organizations have to venture in social listening strategy to understand more about what stakeholders are discussing? What interests them? How can B2B organization engage with them? What are the influencing factors? Etc. Have worked on parameters for which the B2B organizations need to answer before venturing in social media and content marketing strategy.



  1. Define your target audience / stakeholders / customers – Unless you know with whom you need to engage, you cannot venture in Social Media campaign. 
  2. Information which your target audience likes or feels important – Identify through social listening, what they like, type of information which can engage them, topics of interest, when they share posts, etc. 
  3. Social Media networks used by target audience – Identify the social media channels where you can find your target audience, also identify specific groups where they discuss. It is necessary to identify organic and paid channels of social media for specific targeting. 
  4. Marketing vision of B2B brand – Whether B2B or B2C, brands should define their vision, as this forms the motive for marketing. Without vision it will be difficult for brands to engage in any marketing communications activity. 
  5. Visual Identity of Brand – All B2B brands connect with highly specific customers, but should have a visual identify which stakeholders can recollect or connect when they read about the brand. This in an integral part of marketing, as B2B brands have to influence customers deep learning systems. 
  6. Responsibility of content generation – B2B organization have to define employees / people responsible for content generation and authentication before it is published on social media, to ensure any negative impact due to errors. 
  7. Identify most important topics / categories – Identify most important topics / categories which help to engage and communicate with stakeholders / target audience. 
  8. Keywords– Being a B2B organization it is important to target the content based on keywords search trends by target audience. Having right keywords build into the content helps search engine crawlers to rank the content. 
  9. Identify customer journey from Search to Purchase – This is the most important element to measure ROI for campaigns on social media and content marketing. B2B organizations have to identify the complete process along with specific parameters like time required, number of decision makers, customization required, and cost of project.


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